Last updated: February 2026
 

1. Introduction

These Terms and Conditions govern the use of the Senoret Brothers website and the services offered by Senoret Brothers (“we”, “our”, or “us”). By accessing this website, submitting an inquiry, or booking any of our services, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, you should not use this website or our services.
 

2. Nature of Our Services

Senoret Brothers provides professionally guided mountain activities, including but not limited to ski touring, ski mountaineering, volcano skiing, mountaineering, rock climbing, alpine climbing, and big wall climbing.

Mountain activities involve inherent risks that cannot be completely eliminated, even with professional guiding, careful planning, and safety systems. By engaging with our services, clients acknowledge and accept these inherent risks.
 

3. Use of Website Information

All information provided on this website is for general informational purposes only. While we strive to keep content accurate and up to date, conditions in mountain environments change constantly, and information may be modified without prior notice.

Website content does not constitute a binding offer and is subject to confirmation during direct communication and booking.
 

4. Bookings and Inquiries

Submitting an inquiry through the website does not constitute a confirmed booking. A booking is considered confirmed only after direct communication, acceptance of program details, and any required deposits or payments, as agreed individually.

Program details, itineraries, objectives, and schedules may be adjusted based on weather, conditions, safety considerations, group ability, or other factors beyond our control.
 

5. Client Responsibilities

Clients are responsible for:

• Providing accurate information regarding their experience, skills, and physical condition

• Following guide instructions and safety protocols at all times

• Using appropriate equipment as specified for each activity

• Informing guides of any relevant medical or safety-related conditions prior to participation

Failure to comply with guide instructions or safety requirements may result in modification or termination of participation without refund.
 

6. Safety and Decision-Making

All guiding decisions are made by Senoret Brothers guides based on professional judgment, training, experience, and real-time conditions. Guides retain full discretion to modify objectives, routes, schedules, or cancel activities when necessary for safety reasons.

Such decisions are final and are not grounds for refunds or compensation.
 

7. Payments, Deposits, and Cancellations

Payment terms, deposits, and cancellation policies are communicated individually for each program and agreed upon prior to confirmation.

Refunds, if applicable, are subject to the specific terms agreed upon during the booking process.
 

8. Liability and Assumption of Risk

Participation in mountain activities involves inherent risks, including but not limited to falls, rockfall, avalanches, weather exposure, equipment failure, and remote location hazards.

By participating in our services, clients agree to assume full responsibility for these risks. Participation may require signing a separate waiver or risk acknowledgment document prior to the activity.
 

9. Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of Senoret Brothers unless otherwise stated. Unauthorized use, reproduction, or distribution of website content is prohibited.
 

10. External Links

Our website may contain links to third-party websites for informational purposes. Senoret Brothers is not responsible for the content or practices of external sites.
 

11. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the Republic of Chile.
 

12. Changes to These Terms

Senoret Brothers reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective upon publication on this website.
 

13. Contact Information

For questions regarding these Terms and Conditions, please contact us at:
 

Senoret Brothers

Email: senoretbrothers@gmail.com
Chile